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Existing research suggests that automatic speech recognition (ASR) models can benefit from additional contexts (e.g., contact lists, user specified vocabulary). Rare words and named entities can be better recognized with contexts. In this work, we propose two simple yet effective techniques to improve context-aware ASR models. First, we inject contexts into the encoders at an early stage instead of merely at their last layers. Second, to enforce the model to leverage the contexts during training, we perturb the reference transcription with alternative spellings so that the model learns to rely on the contexts to make correct predictions. On LibriSpeech, our techniques together reduce the rare word error rate by 60% and 25% relatively compared to no biasing and shallow fusion, making the new state-of-the-art performance. On SPGISpeech and a real-world dataset ConEC, our techniques also yield good improvements over the baselines. 

Knowing the particular context associated with a conversation can help improving the performance of an automatic speech recognition (ASR) system. For example, if we are provided with a list of in-context words or phrases — such as the speaker’s contacts or recent song playlists — during inference, we can bias the recognition process towards this list. There are many works addressing contextual ASR; however, there is few publicly available real benchmark for evaluation, making it difficult to compare different solutions. To this end, we provide a corpus (“ConEC”) and baselines to evaluate contextual ASR approaches, grounded on real-world applications. The ConEC corpus is based on public-domain earnings calls (ECs) and associated supplementary materials, such as presentation slides, earnings news release as well as a list of meeting participants’ names and affiliations. We demonstrate that such real contexts are noisier than artificially synthesized contexts that contain the ground truth, yet they still make great room for future improvement of contextual ASR technology. 

Knowing the particular context associated with a conversation can help improving the performance of an automatic speech recognition (ASR) system. For example, if we are provided with a list of in-context words or phrases — such as the speaker’s contacts or recent song playlists — during inference, we can bias the recognition process towards this list. There are many works addressing contextual ASR; however, there is few publicly available real benchmark for evaluation, making it difficult to compare different solutions. To this end, we provide a corpus (“ConEC”) and baselines to evaluate contextual ASR approaches, grounded on real-world applications. The ConEC corpus is based on public-domain earnings calls (ECs) and associated supplementary materials, such as presentation slides, earnings news release as well as a list of meeting participants’ names and affiliations. We demonstrate that such real contexts are noisier than artificially synthesized contexts that contain the ground truth, yet they still make great room for future improvement of contextual ASR technology